Job Introduction
Job Title: Business Support Team Manager – Quality Assurance and Safeguarding Unit
Salary: £34,314 - £38,626
Location: Ray Hurst Centre, Pendine Close, Liverpool, L6 3BH
A bit about us
Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.
Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We are proud of our world-famous thriving city with it’s rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!
Liverpool Children’s Services have high ambitions and are on an improvement journey to become outstanding. We have an inspirational leadership team who have a fresh vision, dedicated to driving practice forward. It’s an exciting time to join us and be part of that change.
The Role:
- As Business Support Team Manager, you will have overall responsibility for the management of all Business Support staff, systems and planning in support of the Quality Assurance and Safeguarding Unit
- You will be responsible for the management and authorisation of financial systems, cash/invoicing for the service
- You will co-ordinate the provision of arranging all child protection conferences and children looked after supporting the Child Protection Officers and Independent Reviewing Officers
- As Business Support Team Manager, you will manage all conference allocations, harmful practice meetings, and SUDIC meetings, coordinating the conferences and tracking all the work within case conferences and children looked after
- You will manage the ordering of all equipment and ICT for the service
- Our Business Support Team Managers are responsible for all recruitment and all HR related processes, including disciplinary or grievance matters for Business Support
- You will be an exceptional people manager with strong communication and relationship skills, responsible for delivering effective supervision, training and development of all Business Support staff in your service areas
- You will drive forward practice improvement and ensure consistent high quality service delivery across the team
Our offer to you
- At least 29 days holiday rising to 32 after 5 years’ service – option to purchase further days
- Agile working - A “Flexibility First” approach to agile working where flexibility is the norm rather than the exception.
- Part of the Local Government Pension Scheme – option to join the AVC scheme
- Progression – opportunities and training through a wide range of high quality learning
- Health and Wellbeing – including employee assistance programme
- Cycle to Work and Travel Pass Schemes
- Drive Time – a salary sacrifice car lease scheme
- Family friendly policies with enhanced leave
- Discounted gym memberships
- Employee Volunteering Scheme
- Medicash
If you would like any further information or an informal discussion, please contact Harriet Cadman, Recruitment and Retention Lead, via harriet.cadman@liverpool.gov.uk or Emma Mclean, Service Manager Quality Assurance and Safeguarding Unit, via emma.mclean@liverpool.gov.uk
Closing Date: Sunday 5 January 2025
Face-to-face interviews are scheduled for W/C 13 January 2025.
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.
If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk
Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.
We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.
Watch our recruitment video and see what life is like working at Liverpool City Council!
