Job Introduction
Job title: Car Park Supervisor
Salary: £38,223 - £43,421 (plus shift allowance and weekend enhancements)
Location: Kings Dock Car Park, Monarch's Quay, Liverpool, L3 4FP
A bit about us:
Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.
Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone!
The role:
The Parking Services team within Liverpool City Council’s Neighbourhoods and Housing directorate is growing and we are currently looking to recruit a small number of Car Park Supervisors to join us at this exciting time!
The Car Park Supervisor role involves administering an efficient and effective delivery of parking enforcement and other parking service provisions for all designated parking areas. The Car Park Supervisor oversees the work of the Car Park Attendants and reports to the Car Park and Customer Manager on all activities, including reports, incidents, grievances, training, staff levels and recruitment. Maintaining effective working relationships with suppliers and contractors and ensuring all forms of correspondence are compliant with statutory guidelines and GDPR are both key to this role.
The role involves working outdoors in all weather conditions, manual handling and patrolling on foot for extended periods. It also involves working shifts and you will receive shift allowance and weekend enhancements as determined by your rota. We work various shifts from 6:00am-2:00pm, 10:30am-6:30pm, 2:00pm-10:00pm and 10:00pm-6:00am.
We are looking for candidates who have high standards of customer care, excellent communication skills and the ability to establish and maintain positive relationships with stakeholders. If this sounds like you, we welcome you to apply!
Please download the job description and person specification (at the bottom of this page) to learn more about the role. Please note that you must meet all essential criteria in the person specification in order to be shortlisted.
Our offer to you:
- 35 hour working week
- At least 30 days holiday rising to 35 after 5 years service – plus bank holidays (where applicable) and the option to purchase further days
- Part of the Local Government Pension scheme – option to join the AVC scheme
- Progression – opportunities and training through a wide range of high quality learning
- Health and Wellbeing offer including employee assistance programme
- Cycle to Work and Travel Pass Schemes
- Drive Time – a salary sacrifice car lease scheme
- Family friendly policies with enhanced leave
- Discounted gym memberships
- Employee Volunteering Scheme
- Medicash
Next steps:
Closing date: Thursday 21st November 2024
If you would like to talk to a member of the team about the role, please contact Danielle Finlay, Parking Operations Manager, via danielle.finlay@liverpool.gov.uk or 07394 844006.
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.
If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk
Although we advertise on Jobs Go Public and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.
We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.
Watch our recruitment video to see what life is like working at Liverpool City Council:
