Job Introduction
Job title: Office Manager
A bit about us:
Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.
Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!
An exciting opportunity has arisen to join the Adult Social Care and Health Executive Office as Executive Assistant.
You will provide a high-quality and efficient executive support service to the Deputy Chief Executive/Corporate Director of Adult Care and Health and Directors within the service. You will work at the centre of a busy directorate, helping senior leaders manage competing priorities and ensuring that key activities, meetings, correspondence and actions are effectively coordinated.
Key responsibilities will include:
- Providing comprehensive executive support, including proactive diary management and preparation for appointments, meetings and events
- Supporting the effective management of senior officers’ inboxes by organising and prioritising correspondence
- Coordinating work and activities that support the priorities of the Deputy Chief Executive/ Corporate Director and Directors
- Preparing and drafting professional emails, correspondence, reports, documents and presentations
- Compiling and distributing agendas and supporting papers, recording key actions and proactively monitoring progress
- Arranging and servicing online and in-person meetings, including Directorate Management Team meetings and Cabinet Member briefings
- Liaising professionally with senior officers, elected members, partner organisations and internal and external stakeholders
- Responding to public and internal enquiries, including Freedom of Information and Subject Access Requests, in accordance with relevant procedures.
- Coordinating orders, invoices, travel and accommodation using the Council’s corporate systems
- Reviewing and improving administrative processes, making effective use of technology and identifying opportunities for automation and greater efficiency
- Exercising initiative and independent judgement to resolve issues, manage priorities and escalate or delegate urgent matters appropriately
The role also includes managing and supporting a small team of Personal Assistants, an Apprentice and Business Support colleagues within the Adult Social Care and Health Directorate. You will help allocate duties and priorities and support recruitment, training, development, attendance and other employee matters within the team.
About you
We are looking for a proactive, highly organised and professional individual who can work effectively in a pressured and time-sensitive environment.
You will have:
- An NVQ Level 4 qualification, an equivalent qualification or equivalent relevant experience
- Experience of providing comprehensive executive support to senior leaders, including diary management, mailbox management, correspondence and action coordination
- Experience of managing competing demands while maintaining accuracy and attention to detail.
- Strong organisational, written and verbal communication skills
- The ability to exercise initiative, solve problems and work with minimal supervision
- Experience of developing or improving administrative processes and using technology to maximise performance
- Confidence in liaising with elected members and public and private sector partners
- A thorough working knowledge of Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Microsoft Teams
- An understanding of confidentiality and the ability to handle sensitive information appropriately.
- A flexible and proactive approach, with the ability to meet strict deadlines and respond to changing business priorities
Experience of supervising or coordinating the work of colleagues, organising complex meetings or events, and producing minutes, reports, agendas and presentations would support success in this role.
Our offer to you:
- 35-hour working week with a hybrid working model
- At least 29 days holiday, plus bank holidays rising to 33 after 5 years’ service (pro rata if part time) - option to purchase further days
- Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
- Part of the Local Government Pension Scheme – option to join the AVC Scheme
- Progression - opportunities and training through a wide range of high quality learning
- Health and Wellbeing - offer including Employee Assistance Programme
- Cycle to Work and Travel Pass Schemes
- Drive Time – a salary sacrifice car lease scheme
- Family friendly policies with enhanced leave
- Discounted Gym Memberships
- Employee Volunteering Scheme
- Medicash
Next steps:
Closing date: Midnight Tuesday 6th October 2026
Shortlisting date: W/C Monday 12 October 2026
Interview date: W/C Monday 19th October 2026
Interview type: Face to face questions
We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointment.
If you would like any further information or an informal discussion, please contact Michelle Usher on michelle.usher@liverpool.gov.uk
Watch our recruitment video and see what life is like working at Liverpool City Council.
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.
If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.
Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.
Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.
This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.
