Job Introduction
Job title: Refugee and Migration Support Officer
The role:
A unique and exciting opportunity has arisen to join a newly created team within our Housing service. The role of Refugee and Migration Support Officer will be at the forefront of making sure Liverpool is a welcoming city for all our residents and the Council is a welcoming organisation.
We are excited to create this new role to ensure that all our communities are given the support they need to access good quality, suitable and sustainable housing, allowing them to settle and thrive within the city.
Liverpool has a long history of migration from the Chinese, African and Caribbean communities through to modern migration from Ukraine or Afghanistan; the city is a wonderful place to live and work because of the communities who have made it their home.
We are looking for enthusiastic and motivated individuals to join us on the transformation journey we are on, to deliver a unique housing advice offer for our residents; enabling people to live in safe cohesive communities; understand their rights and responsibilities; benefit from well-functioning services and have the opportunity to contribute their voice to shaping and delivering such services.
As a Support Officer, you will bring to the role demonstrable experience of providing administrative support for a busy team.
This job is fixed term for 2 years to help tackle the recent and ongoing increase in refugee and migrant homelessness.
The role is hybrid and you will work on a rota basis between 8:00am-7:00pm. For example, one week you might work 9:00am-5:00pm and the next 10:00am-6:00pm. Rotas will be confirmed on appointment.
Please download the job description and person specification (at the bottom of this page) to learn more about the role. Please note that you must meet all essential criteria in the person specification in order to be shortlisted.
Information sessions:
If you are interested in this role and want to find out more about Liverpool City Council's new Refugee Housing Team., please attend one of our information sessions.
Webinar
Monday 2nd December at 12:00-1:00pm
Register here:
Face to face session
Thursday 5th December at 5:00-6:00pm
Drop in session at Liverpool Central Library, William Brown Street, L3 8EW (top floor)
Our offer to you:
- 35 hour working week with hybrid working model
- At least 27 days holiday rising to 33 after 5 years service – plus bank holidays and the option to purchase further days
- Agile working – a ‘Flexibility First’ approach to agile working, where flexibility is the norm rather than the exception
- Part of the Local Government Pension scheme – option to join the AVC scheme
- Progression – opportunities and training through a wide range of high quality learning
- Health and Wellbeing offer including employee assistance programme
- Cycle to Work and Travel Pass Schemes
- Drive Time – a salary sacrifice car lease scheme
- Family friendly policies with enhanced leave
- Discounted gym memberships
- Employee Volunteering Scheme
- Medicash
Next steps:
Closing date: Thursday 12th December 2024
Planned interview date: Thursday 16th January 2025
If you would like to talk to a member of the team about the role, please contact Philip Clarke via philip.clarke@liverpool.gov.uk or 07540 309 439.
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.
If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk
Although we advertise on Jobs Go Public and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.
We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.
Watch our recruitment video to see what life is like working at Liverpool City Council:
