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Self Directed Support Officer

Please Note: The application deadline for this job has now passed.

Job Introduction


Job title: Self Directed Support Officer

Salary: £28,770 - £33,024

Location: Cunard Building 

A bit about us: 

Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.  Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.   

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.  

We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone!  


The Role:  

  • To enable and promote the ethos and principles of self-directed support
  • Support individual customers to access self-directed support. Signpost people and enable access to a wide range of services, including advocacy and appropriate brokerage. Initiate the planning process with people, their families, and carers. Support customers with the development and formulation of a personal support plan
  • To work in partnership with non-statutory agencies to ensure all available resources and information is available for people accessing self-directed support
  • Keep detailed, accurate records of all outreach and casework undertaken in accordance with the requirements of the service and provide statistical management information relating to caseload and performance levels.
  • Complete a variety of paperwork for people to enable individuals to access self-directed support
  • Continue to support and maintain contact with families accessing self-directed support as part of the ongoing monitoring and review process 

Our offer to you: 

  • 35 hour working week with hybrid working model
  • At least 27 days holiday rising to 32 after 5 years service.- option to purchase further days
  • Agile working - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception.
  • Part of the Local Government Pension scheme – option to join the AVC scheme
  • Progression - opportunities and training through a wide range of high quality learning
  • Health and Wellbeing - offer including Employee assistance programme
  • Cycle to Work and Travel Pass Schemes 
  • Drive Time – a salary sacrifice car lease scheme
  • Family friendly policies with enhanced leave  
  • Discounted Gym Memberships 
  • Employee Volunteering Scheme 
  • Medicash  

Click on this link to view our Recruitment video and what life is like working at Liverpool city council -  https://vimeo.com/942364338

Next Step: Interviews will be held week commencing Monday 14th October 2024.

Closing Date is: Sunday 6th October 2024. 

If you would like to talk to a member of the team about the role or have an informal discussion, please contact –  Joanne Heyes at joanne.heyes@liverpool.gov.uk. 

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.  

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk 

Although we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.  Please ensure you complete your full profile, work and education history in Tribepad. 

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible

 

 

 

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