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Wellbeing Advisor

Job Introduction

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes . For details regarding the salary of a skilled worker visa please visit Home Office: https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Job Title: Wellbeing Advisor

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.   Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. 

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

The Role:

  • The Emergency Duty Team is a Team of Well Being Advisors and Social Workers that work collaboratively with the Advanced Mental Health Practitioners (AMHP Hub) The Team is supported by an on-call senior manager rota
  • The team operates from 5pm to 8am on weekdays and 24 hours during Bank Holidays and weekends. Wellbeing Advisor will be expected to work a shift pattern out of hours
  • The Wellbeing Advisor is a great opportunity to be part of a team responsible for responding to Adult Social Care and AMHP calls, made outside office hours
  • The Wellbeing Advisor will be familiar using system to record contacts where an intervention is necessary to safeguard an adult, where it is judged it would not be safe, appropriate, or lawful to delay that intervention until the next working day
  • The Wellbeing Advisor will be expected to provide information, advice, and guidance to enable people, in person, on the telephone and by other mains of interactions, to self-assess and plan support to enable their wellbeing
  • It is opportunity to provide first contact resolutions to people, through information, advice and guidance that is focused on identifying their strengths and how to maximise these strengths to meet their needs
  • The successful candidate for the Wellbeing Advisor will be guided by social work and AMHP colleagues and escalate enquiries where appropriate to ensure positive outcomes are achieved. As well as working in partnership with colleagues from a range of agencies to ensure any crisis resolution out of hour

Our offer to you:

  • At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
  • Agile working (Role dependent) - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception
  • Part of the Local Government Pension scheme – option to join the AVC scheme
  • Progression - opportunities and training through a wide range of high quality learning
  • Health and Wellbeing - offer including Employee assistance programme
  • Cycle to Work and Travel Pass Schemes 
  • Drive Time – a salary sacrifice car lease scheme
  • Family friendly policies with enhanced leave  
  • Discounted Gym Memberships 
  • Employee Volunteering Scheme 
  • Medicash 

Next steps:
Closing date: Midnight Thursday 3rd July 2025
Shortlisting date: Friday 4th July 2025
Interview date: Monday 21st July 2025

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

If you would like any further information or an informal discussion, please contact Rebecca Ellard Service Manager Tel 07544 163 157 

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. 

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.  Please ensure you complete your full profile, work and education history in Tribepad.

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